#yourABC

ABC lowers the bar (again)

Good to see our tax dollars get allocated so wisely at the public broadcaster. ABC’s JJJ music wing thought an article on oral sex titled, “A beginner’s guide to blowies” was just what the audience required. It will probably get put down as an oversight with assurances it won’t happen again until it does.

Your ABC – shocking inefficiency created by demotivated staff

While it might seem like another beat up on the ABC, we need to take a long hard look at how it operates. How is it TVNZ can operate as a self funded government entity which collects a currency adjusted 1/4 the ABC’s revenue on 1/8th staff? How many people actually understand their ABC?

Salary increases and budget increases have a 90.34% R-squared correlation meaning that budget increases tend to lead to paying higher salaries.

While some may talk about “good” content, sadly ABC’s ratings have slid considerably for over a decade in regional and metro areas. TVNZ’s have risen. So hard core left has the ABC shifted that it has created a narrower audience. The MD openly stated that if Australians wanted to protect the ABC they shouldn’t vote LNP. So much for respecting its charter which bans political bias.

TVNZ must cater to the free market for advertising dollars therefore content must meet the audience needs. It’s simple. ABC should follow suit.

Throwing more money at the ABC has not solved ratings problems. One guesses that diverting more tax dollars at kids programs that disparage white privilege, comedy shows that openly call conservative politicians “c*nts” during by-elections and producers that allows indigenous comedians to defecate on a white woman probably has a very narrow audience. Content IS the problem.

Look at The Guardian as case in point of journalism that fails to address market needs. It is free and in recent years gone cap in hand for donations because its user base aren’t prepared to stump up cash to support it. Do we need a public broadcaster to subsidize views of the left? The Guardian is simply competing in the “same” area as the ABC. ABC starves The Guardian of oxygen because we as taxpayers fully fund it. The ABC crowds out left leaning media.

Look no further than CNN. It has doubled, even trebled down on its unhinged bias. The ratings have plummeted. Fox on the other hand has risen. Whether one likes the content of Fox is irrelevant. Advertisers go there because the reach is self evident.

Moan all you want about Murdoch. His users pay and the ratings are up. Don’t shoot him if his product sells. Try self reflection. The Sydney Morning Herald tried to tell users its product was worth subscribing to. Unfortunately it ignored slumping readership and ended up being acquired by Nine Network. If you don’t cater to your audience, they won’t support you.

Staff levels at the ABC have never been higher. Ratings never been lower. Lifting the budget hasn’t caused any change. Cutting dollars will cause much needed restructuring. It is like feeding a dying patient with more morphine hoping to numb the pain. Unfortunately the body grows resistance to that. ABC staff feel this.

In the 2018 annual report, the ABC staff survey revealed engagement is at 46%, 6% below the previous survey. This puts in the bottom quartile of all ANZ businesses. #Reform desperately needed.

ABC staff complained that management doesn’t do enough to get rid of under-performers. Another clear signal that state-sponsored mediocrity is tolerated.

The culture of the organization won’t be turned around by management unless it is given a reality check of being rapidly withdrawn from the taxpayer teat. That way the c.70% of staff dedicated to content can finally listen to what the broader public want to consume rather than the echo chamber they live in. By the way, those who love the ABC needn’t worry. The limited number of good programs will stay if the audiences demand them. The unhinged radical left programming can be cut with little loss to anyone with a modicum of intelligence.

Your ABC vs Jacinda’s TVNZ

If you want to look at why the ABC doesn’t need more money, look at the staff costs to income ratio. Despite plateauing between 2008 & 2011 it quickly exploded. It now sits at 46% of income generated. That is $524mn on staff costs per year and rising. 4,939 staff grace the ABC. Revenue per employee is $232,000. A decade ago it was $232,700. Is that what the management target for hiring? Give the ABC $2bn and presumably it will have employment costs of $1bn.

Channel 9 must fight hard for every advertising penny but still manages a 29.1% staff cost to revenue ratio. $380m in staff costs on $1.3bn revenue. 3,310 employees converts to $392,750 revenue per staff member.

Sevenwest Media raked in $1.62bn in revenue on staff costs of $395mn or 24%. Same cutthroat world of earning a living instead of expecting one. Seven West has 4,528 staff meaning it generates $357,800 in revenue per employee.

Maybe ABC should channel the New Zealand state broadcaster, TVNZ. It gets $310m of its $318m purse from advertising. It’s staff costs excluding capitalizing into programs is $72m which converts to 23% staff cost/revenues. They do with 642 FT employees. Revenue/employee is $495,000. It paid a dividend back to the government of $3.7m. i.e. it is a revenue generating asset.

In 2007, TVNZ had $339m in revenue. It employed 1,023 people. Therefore revenue per employee was $331,380. So in a decade, TVNZ efficiency improved almost 50%. A 6% cut to revenue on 63% of the staff.

Instead of the long term ratings slide at the ABC across metro and regional Australia, TVNZ’s figures keep improving. Last year, TVNZ had a 43.2% all day audience up 1.3%.

Comparing 2017/18 and 2015/16 at the ABC we see that TV audience reach for metro fell from 55.2% to 49.7% and regional slumped from 60.3% to 54.0%. If we go back to 2007/8 the figures were 60.1% and 62.4% respectively. For the 2017/18 period, the ABC targets 50% reach. Hardly a stretch.

Maybe ScoMo should consider that the ABC compete and become self funding? The New Zealanders aren’t just better than us in rugby union but also in media.

The ABC shows its shocking political bias

The ABC loves to say it has no political bias. Yet one of its leading journalists posted this tweet essentially encouraging people to vote Labor or Greens to ensure they get more funding.

As CM wrote at the start of the month, the ABC’s own internal staff survey showed how poorly run the corporation is. It doesn’t need more funding but better managers to improve efficiencies. Moreso the staff satisfaction is below 50%. Read on…

The ABC conducted its second Corporation-wide employee engagement survey in late 2017. The previous survey was conducted in November 2015, with outcomes reported in the 2016 Annual Report.

The overall employee engagement score from the 2017 survey was 46%, down six points from the 2015 results. 6% down!!!!

This moved the ABC from the median to the bottom quartile when benchmarked with other Australian and New Zealand organisations. Bottom quartile!!! 

Employees expressed the need for improvement in several areas, including:

• that the ABC Leadership Team needs to be more visible, accessible and communicate more openly.

 that the ABC needs to do a better job of managing poor performance. Even the staff want to move duds on. A commercial spirit among the staff?

• that employees want to know what action is being taken to address feedback received in the survey.

The ABC management (no longer with us) conducted sessions on the back of the survey.

Three key priorities were identified from these sessions:

1. The way in which the ABC recruits, contracts, inducts, develops and manages its people needs a huge amount of work. Inefficiency!!!

2. More communication is needed between teams – employees want to know what other teams are doing, and want less top-down, hierarchical communication. Bureaucracy!!!

3. Many of the ABC’s processes, tools and technology don’t work effectively for its people. Obsolescence!!!

So instead of giving the ABC more money, perhaps an efficiency drive driven by a change manager could achieve the same outcomes desired by the market for far less cost. This reads like an organization that has too much fat.

To that effect, the annual report also noted:

Bureaucracy Stop was launched in March 2018 with the aim of creating a working environment with less bureaucracy and red tape. The program wrapped up three months later with 147 ideas on simplification of processes, 55 of which were resolved by the end of the financial year.Where a simplification solution wasn’t available in response to an idea, an explanation was provided as to why that process needed to remain.

What were the dollar savings for these 55 improvements?

Maybe the government should say to ABC management for every dollar saved, the ABC keeps 50c? For a broadcaster with over $1.1bn in funding, 10% of savings would mean they keep c.$60m. Morrison’s $44mn is easily covered.

Digging a bit deeper into the stats of the ABC reveals a big need for overhaul. Comparing 2017/18 and 2015/16 we see that TV audience reach for metro fell from 55.2% to 49.7% and regional slumped from 60.3% to 54.0%. If we go back to 2007/8 the figures were 60.1% and 62.4% respectively. For the 2017/18 period, the ABC targets a 50% reach. Hardly a stretch.

Since 2008, the average salary of ABC’s staff has risen 18% from $86,908 to $105,219. Total staff numbers have risen from 4499 to 4939. Therefore salaries as a percentage of the ABC revenues have risen from 37.1% of the budget to 50%. The ABC’s ability to generate sales from content has fallen from A$140mn in 2015/16 to A$46mn last fiscal year.

It is a breach of charter for the ABC to be using taxpayer dollars to advertise political messages for its own purposes. If it was managed properly it could comfortably do more with less rather than ignore the realities that improvement is required across the scale rather than chucking more money at it.

ABC Staff Engagement Survey – less than 50% engaged

The Morrison government is promising $44m in extra funding for the ABC for “enhanced news gathering” over 3 years. When will the Coalition realize that this treat will not make the ABC show any leniency in the lead up to the federal election? Did they even bother reading the ABC Staff Engagement Survey buried on page 94 of the 2017/18 Annual Report? Less than half are engaged.

The ABC conducted its second Corporation-wide employee engagement survey in late 2017. The previous survey was conducted in November 2015, with outcomes reported in the 2016 Annual Report.

The overall employee engagement score from the 2017 survey was 46%, down six points from the 2015 results. 6% down!!!!

This moved the ABC from the median to the bottom quartile when benchmarked with other Australian and New Zealand organisations. Bottom quartile!!!

Employees expressed the need for improvement in several areas, including:

• that the ABC Leadership Team needs to be more visible, accessible and communicate more openly.

that the ABC needs to do a better job of managing poor performance. Even the staff want to move duds on. A commercial spirit among the staff?

• that employees want to know what action is being taken to address feedback received in the survey.

The ABC management (no longer with us) conducted sessions on the back of the survey.

Three key priorities were identified from these sessions:

1. The way in which the ABC recruits, contracts, inducts, develops and manages its people needs a huge amount of work. Inefficiency!!!

2. More communication is needed between teams – employees want to know what other teams are doing, and want less top-down, hierarchical communication. Bureaucracy!!!

3. Many of the ABC’s processes, tools and technology don’t work effectively for its people. Obsolescence!!!

So instead of giving the ABC more money, perhaps an efficiency drive driven by a change manager could achieve the same outcomes desired by the market for far less cost. This reads like an organization that has too much fat.

To that effect, the annual report also noted:

Bureaucracy Stop was launched in March 2018 with the aim of creating a working environment with less bureaucracy and red tape. The program wrapped three months later with 147 ideas on simplification of processes, 55 of which were resolved by the end of the financial year. Where a simplification solution wasn’t available in response to an idea, an explanation was provided as to why that process needed to remain.

What were the dollar savings for these 55 improvements?

Maybe the government should say to ABC management for every dollar saved, the ABC keeps 50c? For a broadcaster with over $1.1bn in funding, 10% of savings would mean they keep c.$60m. Morrison’s $44mn is easily covered.

Digging a bit deeper into the stats of the ABC reveals a big need for overhaul. Comparing 2017/18 and 2015/16 we see that TV audience reach for metro fell from 55.2% to 49.7% and regional slumped from 60.3% to 54.0%. If we go back to 2007/8 the figures were 60.1% and 62.4% respectively. For the 2017/18 period, the ABC targets a 50% reach. Hardly a stretch.

Since 2008, the average salary of ABC’s staff has risen 18% from $86,908 to $105,219. Total staff numbers have risen from 4499 to 4939. Therefore salaries as a percentage of the ABC revenues have risen from 37.1% of the budget to 50%. The ABC’s ability to generate sales from content has fallen from A$140mn in 2015/16 to A$46mn last fiscal year.

The multicultural SBS has seen its budget grow from A$259mn in 2008 to A$412mn in 2017. SBS staff numbers have grown from 844 to 1,466 over the same period with average salaries rising from A$82,689 to A$88,267 or 7.2%. Which begs the question why is the SBS able to operate at 31% of the budget in salaries while the ABC is at 50%? Surely the ABC’s economies of scale should work in its favour? Clearly not.

Australia’s largest commercial terrestrial station, Nine Network, has 3,100 employees against revenues of $1.237bn. So to put that into context, Nine can generate c. A$400,000 per employee whereas the ABC generates A$238,168 in tax dollars per employee. In a sense the ABC could be shut down, and each employee paid $108,000 in redundancy costs annually for two years simply by selling off the land, buildings and infrastructure. The SBS generates A$281,000 in tax dollars per employee. The ABC will argue it deserves $400,000/employee revenues rather than a 46% headcount reduction to be on equal terms with the efficiency in the private sector.

Stop throwing more money at the problem and get an aggressive MD who will make a real difference. Pay him/her millions to save $100s of millions. The taxpayer deserves no less. So do over half the 5,000 employees at the ABC who are dissatisfied with the very organization which is so terribly run.

ABC protects one of its own

Good to see the ABC true to form in allocating our tax dollars to look after its own. So if money is so tight, why would it allocate those precious dollars on Clementine Ford who has ‘left’ Nine? What value could she add to convince us to crank up funding? CM wrote a piece on ABC funding and its inefficiency. It’s diabolical.

Ford’s only claim to fame is radical feminist profanity. She has an uncanny ability to call fellow journalists and politicians ‘c*nts’, tweeted “All (non compliant) men must die” among other balanced rhetoric worthy of taxpayer funding.

The ABC has proved that it was already shockingly run under the recent leadership. Now without anyone at the helm it’s open season. To the ABC’s credit, these decisions are made in good faith that the incoming government will grant more funds and any mishaps will he quickly forgotten. Impartiality and ABC are mutually exclusive terms.

The unbiased ABC happily calls and treats us as c*nts

The Australian Broadcasting Corporation (ABC) says it is strictly impartial when it comes to politics. No bias whatsoever. The point was proven beyond a shadow of a doubt when it came to one of its comedy programmes calling conservative politicians c@nts. It is not a question of humour (if one can call it that) being like cartoons addressing political satire, it is a question of the organization flagrantly violating its own charter. Australian taxpayers deserve better. The financials of the ABC reveal how out of touch it is.

The ABC was originally established to make sure even rural communities could access news. Scroll forward c.90 years and we are able to stream radio programs from Berlin or TV shows from Canada right to our mobile handset, desktop or TV screen. Media choice is everywhere. Yet the Aussie taxpayer funds multiple ABC radio and TV stations to cater to markets well covered by the commercial sector. The ABC and the SBS get over A$1.5bn a year in funding.

Let’s dig a bit deeper in the stats of the ABC. Comparing 2016/17 and 2015/16 we see that TV audience reach for metro fell from 55.2% to 52.5% and regional slumped from 60.3% to 57.3%. If we go back to 2007/8 the figures were 60.1% and 62.4% respectively. For the 2017/18 period, the ABC targets a 50% reach. Hardly a stretch.

Since 2008, the average salary of ABC’s staff has risen 25% from $86,908 to $108,408. Total staff numbers have risen from 4499 to 4769. Therefore salaries as a percentage of the ABC revenues have risen from 37.1% of the budget to 50%. The ABC’s ability to generate sales from content has fallen from A$140mn to A$70mn last year. The multicultural SBS has seen its budget grow from A$259mn in 2008 to A$412mn in 2017. SBS staff numbers have grown from 844 to 1,466 over the same period with average salaries rising from A$82,689 to A$88,267 or 7.2%. Which begs the question why is the SBS able to operate at 31% of the budget in salaries while the ABC is at 50%? Surely the ABC’s economies of scale should work in its favour? Clearly not.

Australia’s largest commercial terrestrial station, Nine Network, has 3,100 employees against revenues of $1.237bn. So to put that into context, Nine can generate c. A$400,000 per employee whereas the ABC generates A$217,236 in tax dollars per employee. In a sense the ABC could be shut down, and each employee paid $108,000 in redundancy costs annually for two years simply by selling off the land, buildings and infrastructure. The SBS generates A$281,000 in tax dollars per employee. The ABC will argue it deserves $400,000/employee revenues rather than a 46% headcount reduction to be on equal terms with the efficiency in the private sector.

On a global basis, the BBC generates GBP 4.954bn and employs 21,000 staff. 22.7% of those revenues are spent on salaries. Average salaries have grown 17% since 2007/8. Average income per employee at the BBC is now GBP236,852 (A$428,000) thanks to the generous mandatory licensing fees. Average salaries at the Beeb are now GBP 55,651 ($A100,728).

Imagine if the ABC was listed and forced to compete. If it is infinitely confident it has the right content which captures future audience trends (which by its own measures doesn’t) then it can call whoever it wants a c*nt and see whether the ratings stack up when it comes time to attract revenue and capital. Why not give the ABC staff a choice to list and say what it wants or stay government owned and tow the line of the charter? Of course the answer is stay under the protectorate of blind politicians and say what they please. The beauty of the private sector is that sunlight is the best disinfectant.

Is it really our ABC? There is no balance in content and even less balance in its accounts. It should be massively defunded.